Find Fast Answers to Key Questions

Welcome to the Levně a Kvalitně FAQ. Here, you’ll quickly find clear answers to recurring technical, commercial, and legal queries about our products and services. Our goal is to provide up-to-date, transparent information so you can make confident decisions.

Each answer below references specific metrics: technology specs, commercial terms, and compliance standards like ISO 27001 and the EU AI‑Act. If your question isn’t answered, please reach out via the contact form to get detailed, personal help.

Technology: What is the typical latency?

Our p95 latency is less than 120 ms on Ampere Altra 64-core systems with Gaudi2 acceleration.

Pricing: How are usage fees calculated?

Pricing is based on actual usage hours, with transparent per-second billing. Monthly purchase agreements include volume discounts and a fixed cap for larger clients.

Compliance: Are your services certified to international standards?

Yes, we maintain ISO 27001 certification for all core services and proactively align with the EU AI‑Act to ensure legal compliance.

Technology: What is the typical latency?

Our p95 latency is less than 120 ms on Ampere Altra 64-core systems with Gaudi2 acceleration.

Pricing: How are usage fees calculated?

Pricing is based on actual usage hours, with transparent per-second billing. Monthly purchase agreements include volume discounts and a fixed cap for larger clients.

Compliance: Are your services certified to international standards?

Yes, we maintain ISO 27001 certification for all core services and proactively align with the EU AI‑Act to ensure legal compliance.

Support: What support channels are available?

We offer 24/7 email support, live chat during business hours, and a response SLA for priority clients of less than 2 hours.

Technology: How is data privacy handled?

Data is encrypted in transit and at rest, and we never share personal data with third parties. All processes comply with GDPR.

Escalation: My question isn't answered. What now?

If you have an unresolved issue, please use the contact form below for custom assistance. We'll ensure your question reaches the right team.

Support: What support channels are available?

We offer 24/7 email support, live chat during business hours, and a response SLA for priority clients of less than 2 hours.

Technology: How is data privacy handled?

Data is encrypted in transit and at rest, and we never share personal data with third parties. All processes comply with GDPR.

Escalation: My question isn't answered. What now?

If you have an unresolved issue, please use the contact form below for custom assistance. We'll ensure your question reaches the right team.

Company

Expertise

Support

Legal

Find Fast Answers to Key Questions

Welcome to the Levně a Kvalitně FAQ. Here, you’ll quickly find clear answers to recurring technical, commercial, and legal queries about our products and services. Our goal is to provide up-to-date, transparent information so you can make confident decisions.

Each answer below references specific metrics: technology specs, commercial terms, and compliance standards like ISO 27001 and the EU AI‑Act. If your question isn’t answered, please reach out via the contact form to get detailed, personal help.

Welcome to the Levně a Kvalitně FAQ. Here, you’ll quickly find clear answers to recurring technical, commercial, and legal queries about our products and services. Our goal is to provide up-to-date, transparent information so you can make confident decisions.

Each answer below references specific metrics: technology specs, commercial terms, and compliance standards like ISO 27001 and the EU AI‑Act. If your question isn’t answered, please reach out via the contact form to get detailed, personal help.